In early 2016, eXp Realty was an up-and-coming real estate brokerage looking for a virtual office solution to help scale their business during a time of rapid expansion. Born out of the economic recession in 2009, eXp Realty sought to grow as the first national brokerage with no brick and mortar operations, allowing swift geographic expansion at a low cost.
VirBELA, a small company of five at the time, was a leader in the 3D immersive space whose innovative culture and vision for the future of work made them a natural fit to work with eXp Realty. VirBELA built something special for eXp Realty: eXp World.
As eXp Realty grew from 1,000 real estate agents in early 2016 to 10,000 agents in April 2018, their virtual campus, eXp World, became an essential part of the company’s business operations. eXp World was staffed during business hours, and agents from the U.S. and Canada visited the campus to get support on transactions, IT issues, payment processing and other services. The eXp World campus continued to expand based on business needs, adding new buildings and features to enhance the agent experience.
In 2018 and 2019, eXp Realty was named as a best place to work for a third consecutive year in Glassdoor’s 2020 Employees’ Choice Awards among U.S. large businesses. This award is based solely on employee feedback, demonstrating the ability of the virtual campus to improve employee satisfaction. Want to hear from the CEO of eXp Realty himself? Check out this interview.
Today, eXp Realty is the largest residential real estate brokerage by geography in North America. It is one of the fastest-growing firms with more than 25,000 agents* across North America, Canada, the United Kingdom, and Australia.
Using VirBELA’s virtual campus has given eXp the ability to expand into new markets quickly, cut costs on brick and mortar operations and hire the best talent, no matter where they may be located.
eXp Agents who regularly use eXp World are more productive, sell more houses, and make more money.
VirBELA’s virtual campus allows eXp Realty to hire the best talent, no matter where they may be located. This leads to an expansion of our talent pool and significant cost savings on office space. Companies based in major cities pay on average $30-$60+ per square foot of office space annually.
In New York, office space per employee costs on average $14,800 per year. Instead, at eXp Realty new employees set up their avatar and head to the Human Resources building in the virtual campus, where they are greeted with colorful balloons and attend a company orientation in the cloud.
eXp World gives employees a sense of togetherness, even when they’re thousands of miles apart.
eXp University hosts over 50 hours of virtual classes each week in eXp World. With courses ranging from “Grow, Build and Scale with Video” to “Accounting 101”, there are options for agents at all levels.
The Auditorium inside eXp World regularly hosts trainings with hundreds of participants at one time - check out this blog post about a training in eXp world with nearly a thousand participants in the auditorium.
The virtual campus allows agents to collaborate and mastermind with thousands of colleagues across the United States, Canada, the U.K, and Australia.
eXp World is the 24/7, beating heart of eXp Realty's unique company culture. Although many co-workers never meet in person, the immersive environment makes it easy to have casual conversations and personal connections that are often missing in a online work environments: the glue that helps build relationships and team spirit. It also improves communication and cross-team collaboration.
eXp World is a global HQ with both formal and informal elements. Besides the auditorium, board rooms, and offices, there's also a soccer field, boats, and beaches. eXp regularly holds scavenger hunts, mini-games, and other team-building exercises inside eXp World.